Feature for MercadoPago Subscriptions
This functionality works only on MercadoPago subscriptions MercadoPago.

!Stripe allows you to do this directly from their platform!

MercadoPago makes 4 charge attempts each month. If all 4 attempts fail, it will not retry until the next month.

UPDATE 15MAR2024 - if the last cycle payment failed, and the user accesses to modify the payment method in the subscription, MP will attempt to make that pending charge.

Notifications

From Learn we send some notifications to prevent you from losing the payment:

• When the third attempt fails we will send a notice to the school.

• When the fourth attempt fails we will send:

  • a notice to the school
  • and a notice to the student, only if enabled, with a manual payment link.

The notice to the student is only sent if it is enabled in the school's profile:

Manual payment link

In the subscription details in the panel, under the Payments tab, there is a “manual payment link”.

This link allows the student to make a manual payment for the subscription amount. In MercadoPago the payment is not considered part of the subscription but in Learn we identify that payment as part of the subscription thus keeping the user's access active.