- What is it? - What is it for? - How users see it - How the instructor can do it - Exceptions to the configuration > Use late cancellation before the class. After the class, to register that a person with a reservation did not attend, use the function Did not attend the reservation they made. # What is it? Late cancellation is the cancellation of reservations after the cancellation deadline set for the activity. For example, if a class has a cancellation deadline set for 40 minutes before the class and a student cancels 20 minutes before the class, this will be a late cancellation. # What is it for? Late cancellation frees the spot in the activity but continues consuming the user's quota if they had a reservation limit. # How users see it To cancel a class within the allowed time, the user sees the following button: But to make a late cancellation, the button has a differentiated message: # How the instructor can do it You can do it from the reservation screen in the admin panel or from the instructor app's schedule: # Exceptions to the configuration The school can configure how many minutes before the class cancellation is allowed. After that time, cancellations are considered “late cancellation” with the following exceptions: - a reservation that was on the waiting list and received a spot after the cancellation deadline can be canceled normally, without the late cancellation penalty. - when a reservation is created there are 5 minutes to cancel that same reservation without penalty.