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> 
> This service is NOT for mail MARKETING. <br>Abuse of it may result in account blocking.

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# <a id="usuario-y-contraseña" data-help-heading="true"></a>Username and password

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The username is the institutional email xxx@derosemethod.org

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The password was sent to your email with a subject starting with "SMTP - “

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# <a id="desde-su-gmail" data-help-heading="true"></a>From your GMAIL

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See this Google article:

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<a href="https://support.google.com/mail/answer/22370">Send emails from a different address or alias - Gmail Help</a>

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Request the “SMTP server” from <a href="https://app.notion.com/p/4a5c74de19db45cf9703c63177a6cfeb?pvs=204">Contact</a>.

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# Thunderbird 

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<strong>Download:</strong> <a href="https://www.thunderbird.net/">Thunderbird — Free Your Inbox.</a>

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<strong>Setup:</strong> <a href="https://improvmx.com/guides/thunderbird-smtp">Mozilla Thunderbird SMTP Setup</a>

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# Apple Mail (MacOS)

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<a href="https://improvmx.com/guides/apple-mail-macos-smtp">Apple Mail (MacOS) with ImprovMX SMTP</a>

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# Apple Mail (iOS - iPhone/iPad)

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<br><a href="https://improvmx.com/guides/apple-mail-ios-smtp">Apple Mail (iOS) with ImprovMX SMTP</a>

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# Microsoft Outlook ( incompatible )

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Microsoft Outlook is a very popular email client, but unfortunately it is not compatible with our email sending service. The problem is due to the way Outlook manages sending and receiving accounts: it does not allow configuring them separately.

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<a href="https://improvmx.com/guides/microsoft-outlook-smtp">Microsoft Outlook and ImprovMX Incompatibility</a>

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We recommend using Thunderbird (see above).
